FeatBit // provider register
Subprocessors and Service Providers
The third parties FeatBit currently uses to operate FeatBit Cloud, administer customer accounts, and run the public website.
Effective date: July 17, 2026
Two different categories
Section 1
How to read this register
This register supports the Data Processing Addendum. Locations identify the expected primary processing region and are not an exhaustive list of provider support, resilience, or legal-access locations. Provider legal terms may describe additional locations.
- FeatBit limits provider access to the information reasonably needed for the stated purpose.
- FeatBit does not sell Customer Personal Data or disclose it for cross-context behavioral advertising.
- A customer-specific Order may add, remove, or replace a provider for a dedicated deployment.
Section 2
FeatBit Cloud subprocessors
The following provider hosts or otherwise processes Customer Personal Data used to deliver the core FeatBit Cloud service.
| Provider | Purpose | Information involved | Primary location |
|---|---|---|---|
| Microsoft Corporation (Microsoft Azure) | Cloud compute, networking, managed storage, database, and backup infrastructure for FeatBit Cloud. | Customer Data hosted in the Cloud service, including workspace configuration, user keys and attributes, evaluation and experiment records, audit records, and technical logs. | United States by default; an Order may specify another supported region. |
SCC Annex III contact details
Section 3
Account and business-operation providers
These providers support contracting, billing, account communications, and internal service operations. They ordinarily receive account or business-contact information rather than feature-flag Customer Data.
| Provider | Purpose | Information involved | Primary location |
|---|---|---|---|
| Microsoft Corporation (Microsoft 365 Business Premium) | Business email, calendaring, document collaboration, and internal communications. | Employee and business-contact details, email and calendar metadata, messages, meeting details, and files intentionally shared through Microsoft 365. | United States and other locations described by Microsoft or selected in the Microsoft tenant. |
| Stripe, Inc. | Online payment collection, subscription checkout, payment processing, and billing administration. | Billing contact, account or workspace identifier, plan, usage tier, payment and invoice metadata. | United States and other locations described by Stripe. |
| Zoho Corporation group (Zoho Mail and invoicing services) | Transactional email delivery, customer communications, invoice creation, and invoice delivery. | Business contact and billing details, recipient address, sender and subject, message content, invoice details, and delivery metadata. | United States and other locations described by Zoho. |
| Zoom Communications, Inc. | Online meetings, customer calls, product demonstrations, and scheduled video conferences. | Participant name and business email, IP and device information, meeting metadata, chat or files shared in a meeting, and recordings or transcripts only when enabled. | United States and other locations described by Zoom or selected in the Zoom account. |
Payment-provider role
Section 4
Website and sales providers
The following providers support featbit.co and related web experiences. They are not Cloud subprocessors merely because they serve the public website.
| Provider | Purpose | Information involved | Primary location |
|---|---|---|---|
| Microsoft Corporation (Microsoft Azure) | Hosting and delivery of featbit.co. | IP address, request headers, connection and security logs, and content submitted to website forms. | United States. |
| Sendinblue SAS (Brevo) | Delivery of demo-request confirmations and sales notifications. | Name, business email, company, request details, and email-delivery metadata. | European Union, United States, and other locations described by Brevo. |
| PostHog, Inc. | Website and product-experience analytics when analytics is enabled. | Pseudonymous visitor identifier, page and interaction events, device data, IP-derived location, and referral data. | United States for the configured service endpoint. |
| IPinfo.io, Inc. | Country and region lookup used for localization and feature delivery. | IP address and derived country or region. | United States and other locations described by IPinfo. |
| Anthropic, PBC or OpenAI, L.L.C. | The selected model provider for an AI-assisted website chat, when a visitor chooses to use it. | Chat prompts, conversation context, and technical request metadata. Customers should not submit confidential or personal data. | United States and other locations described by the selected provider. |
| Vercel Inc. | Hosting and delivery of selected FeatBit web applications and documentation experiences. | IP address, request headers, connection and security logs, and information submitted to the hosted application. | United States and Vercel's global delivery network. |
The AI chat uses the model provider configured at the time of a request. OpenAI's privacy terms are available at openai.com.
Section 5
Customer-selected communication channels
If Customer asks FeatBit to use a collaboration channel owned or selected by Customer, that provider processes the content and participant data submitted to the channel under Customer's agreement with the provider. FeatBit's standard internal email and collaboration service is Microsoft 365 Business Premium, and its standard online meeting service is Zoom. Customers should avoid sharing production secrets or unnecessary personal data in support messages or meetings.
Section 6
Changes, notice, and objections
FeatBit will keep this page current. For a new or replacement Cloud Subprocessor, FeatBit will notify affected account administrators at least 30 days before the provider begins processing Customer Personal Data. Customer may object within 15 days on reasonable data-protection grounds as described in the DPA.
Questions about a provider, its registered address, or the data used for a specific customer deployment may be sent to contact@featbit.co.